Thank you for choosing Aviator Cloud for your online learning needs. We understand that occasionally, circumstances may arise that require a refund of your purchase. Our refund policy is as follows:
- Refund Eligibility: Refunds are only available for courses that have been purchased through our website. If you purchased a course through a third-party platform or a reseller, you must follow their refund policy.
- Refund Request: To request a refund, please contact our customer support team at [email protected] with the subject line "Refund Request" and provide your order details, including the order number, course name, and reason for your refund request.
- Refund Period: Refunds are only available within the first 14 days after the date of purchase. If you purchased a subscription, you may request a refund within the first 14 days after the initial purchase or renewal date.
- Refund Amount: The refund amount will be equal to the purchase price of the course, minus any discounts or coupons applied at the time of purchase.
- Refund Processing: Refunds will be processed within 5-7 business days after the request has been approved. Refunds will be issued to the original payment method used at the time of purchase.
- No Refund for Completed Courses: No refunds will be provided for courses that have been completed or for courses in which a certificate of completion has been issued.
- No Refund for Violations: Aviator Cloud reserves the right to refuse a refund request if we suspect any violation of our Terms of Service or any misuse of our platform.
We value your satisfaction as our customer, and we strive to provide high-quality courses and excellent customer service. If you have any questions about our refund policy, please feel free to contact us at [email protected].